Frequently Asked Questions
Using the site
- How can I submit/correct something?
- Why can't some entries be corrected?
- What's the "minor" link in the navigation bar for some films?
- What if you haven't got the episode I need?
- What's the drop down box at the top right of a page with "exclude?" by it?
- Can I send you pictures?
- What are "timecodes"?
- What are the voting icons for?
- What are the message boards?
- What's the "connect to facebook" button?
About the site
- Is everything verified?
- Are you just trying to undermine the film industry?
- Who runs the site, and what's its history?
- What sort of traffic does the site get?
- Do you spot all of these yourself?
- What's membership about?
- I've signed up to membership but where's my password?
- I've got my password, but I can't log in!
- Can I just sign up for one year?
- My e-mail address has changed - what do I do?
- Can I cancel membership at any time? What about a refund?
- Apparently I've cancelled my subscription - what's going on?
- How do I reactivate my old account?
- I'm not seeing any text, just one advert - what's going on?
- I'm getting loads of popups! It's your fault!
- I clicked one film title and got mistakes for a film called something different!
- Why is everything laid out weirdly?
- I submitted something ages ago, and it hasn't come up yet. Why not?
- Why do you have "Harry Potter and the Philosopher's Stone? Shouldn't it be "Sorcerer's"?
- There are mistakes relating to inaccurate uniforms, but isn't having 100% accurate uniforms in movies against the law?
- Can you give me credit on the site for my contributions?
- How can I add movie mistakes to my site?
Using the site
To submit a mistake, some trivia, a question, or an easter egg, browse to the relevant title's page, then click "submit something" in the navigation bar to the left, which will allow you to submit something for that title. Then just change the type to whatever you're submitting (type of mistake, trivia, question, easter egg, etc.). To submit a quote, follow the procedure above, but then click "quote submissions" at the top of the page - you'll then be taken to the right area. Alternatively, when viewing any quotes, click "submit something" on the left, and you'll go straight to the quote submission page.
If you're submitting something for a film or TV show I don't have listed yet, please use the "submit something" link in the navigation bar on the left when NOT looking at a specific film.
To correct a mistake (you can correct corrections as well), click the edit icon underneath the relevant entry, then choose the appropriate option from the drop down box that appears next to each mistake - correct a mistake/spelling, etc.
Some entries have been marked as uncorrectable, either because there's a screenshot proving them, or because they're the kind of mistake for which some people constantly submit bizarre corrections. However, this doesn't mean they're necessarily 100% right - if there's no option to correct a mistake but you know it's wrong, please contact me with the entry's ID number (hover your mouse over the blue blob or other image beside it) and your proposed correction (in this specific case, please ignore the message on the contact page about not using it for corrections, and set the "broad subject" as "other"). Any e-mailed correction must have those 2 bits of information and can ONLY be for entries which can't be corrected using the regular method.
The site's now got so many entries on it that some films are getting overwhelmed, listing enough mistakes that a lot of people get put off browsing through, because there are too many! As such, some entries are now classified as "minor" - valid mistakes, but usually hard to spot or otherwise not as significant as many others. They get excluded from all the counts shown around the site, but you can read them by clicking the "minor" link in the navigation bar when viewing any film's page. They can still be voted on, corrected, etc. like any other entry - it's just easier if they're separate. You can nominate entries yourself by clicking the edit icon under an entry, then choosing the "minor entry" option from the drop down list. You can only vote once per entry. If you come across a great mistake which doesn't warrant being listed as minor, please get in touch.
If the episode you want isn't listed (often the case for shows which aren't in the database yet, or else episodes which were aired after the last update), just submit it under "across whole show", being sure to include the episode title in the mistake. Then when the titles are added, it can be put in the right place by using the "change episode" option when making changes.
If you don't check the "exclude" box, picking a mistake type from the list will only show mistakes of that type. If you tick the exclude box, then picking a mistake type will show all types EXCEPT that mistake type.
Of course, and what's more, for every 30 screenshots you send in, you'll be entitled to a year's membership FREE! Just click the edit icon under the entry you want to add one to, then choose "add screenshot" on the drop down list - more information will be on the page you go to. I'm afraid I can't give specific help for capturing screenshots, but Power DVD by Cyberlink is extremely good.
Timecodes are the specific times that mistakes occur - not all entries have them, but I and others do add them from time to time. There's an "add timecode" link on every film's page as part of the edit options if you know the precise time a mistake occurs and want to submit it. There are spaces for two timecodes - "before" and "after" times. Submitting both isn't essential for mistakes which occur within a few seconds - it's mostly for mistakes a few minutes or more apart. They're all taken from DVDs, as videos are too imprecise, and while they might not be perfect, what with different versions, different DVD players, etc., they should all be accurate within a minute or two (with obvious exceptions like the Lord of the Rings films - the extended versions can throw times out by up to half an hour!). If you find one that's wrong, please e-mail me. Timecodes are only visible to members.
Primarily they're there for you to say whether you think a mistake is entertaining or not - the mistakes are listed in the order of their voted score, so the "best" mistakes will be listed first, and any which people think are really dull will be towards the bottom of the list. The votes also go towards forming the "top mistakes" lists. Voting is different to nominating a mistake as a classic (see below) - quite a few mistakes deserve high scores but without necessarily gaining classic status.
The message boards are semi-experimental - as part of trying to build a better community, I thought it was about time I provided a method for you all to comment on things and discuss the movies and TV shows we all love so much! Ultimately they're for anything and everything you can think of - no doubt there may be a bit of overlap between them and the different sections for each title, like mistakes, questions, etc., but hopefully everything will balance out. There's not really any way to stop people posting new mistakes, etc. there rather than submitting them by the proper channels, but please be aware that nothing posted on the message boards will be treated as a "proper" submission - the boards are more for discussing things with other users. If anyone's posting anything offensive or abusive just use the "report abuse" link.
If you've got any thoughts/suggestions/ideas about how to improve them, please get in touch!
This is a new feature which I'm experimenting with - clicking the button will link this site and your Facebook account, making it easier for you to share your favourite mistakes and pictures, and also let you easily post your submissions to Facebook. At the moment you still need to register as a member on this site to get credited for your submissions, but I'm looking into how to streamline that. Watch this space for more info...
About the site
Just one man - me, with help from my beloved members, who deal with a lot of the submissions. My name's Jon Sandys, and I live in the UK. Much to the shock of most people who hear it, this is actually my "proper job" - I'm 25, and started this back when I was still at school, in September 1996. We'd just got access to the internet at home, and had some free webspace, so I figured I'd have a go at designing a website. I've always been a big film fan, and had a tendency to look for random bits and pieces, so a website about mistakes in films seemed logical. If you're desperate to know more about the history, you can read a waffly/nostalgia-ridden page here.
If you want to get in touch with me for any reason (suggestions, interviews, questions, job offers, invites to premieres, large cash donations), please click here.
This site gets around 25,000 visitors a day, generating about 2,500,000 page views a month. It often gets press coverage when a major new film comes out, and this can boost traffic dramatically - traffic's been as high as 150,000 visitors a day.
An emphatic NO. In fact, I hardly spot any in relation to the total on the site. I probably notice a few more than average film goers, simply because of the effect running this site has had on me and the number of DVDs I watch, but 99.95% (that's actually accurate) of the site is made up through contributions from around the globe. I've only got one pair of eyes, after all.
Again, no. I'm a film lover, with a massive video and DVD collection which I've built up because I like the movies. In fact, as any of my friends would tell you, I've got an unfortunate tendency to like most films I see on some level, if nothing else because of the sheer effort and talent that goes into making them, plus I tend to judge films based on the level they were aiming at (there are three exceptions - Crash (David Cronenberg film from 1996, not the Oscar-winning 2004 one!), Robocop 3, and Batman and Robin. Each of them is a cinematic disgrace, Batman and Robin most weirdly, as everyone involved is very talented, it just fell apart more than anything else I've ever seen). That mini-rant side, this site is just a bit of fun, pure and simple. It's just meant for people to spot stuff they wouldn't have thought about before - expanding horizons, if you will. Of course, it also feeds the anally retentive side in all of us. That's a horrible image.
Some people seem to think that listing mistakes means I'm criticising the films, which just isn't the case - a great film could have hundreds of mistakes, but they don't spoil it in any way. They're just little things which the majority of people won't have noticed, even in a film they've seen many times. They're technically mistakes because they're not actually meant to be there, but I don't think they affect anyone's opinion of a film. Unfortunately "things-in-a-movie-you-missed-the-first-few-times-you-saw-it-and-might-be-interested-to-see.com" doesn't really trip off the tongue quite as well. It may be geeky, but it's certainly not malicious.
Not specifically, although any mistake is open to correction/removal - click the edit icon under any entry to give you some options. That's what the bits in square brackets are in the corrections section - contradicting thoughts or facts from visitors. Because I can't check everything, I've got to make it clear that I take no responsibility for any text here which is incorrect or copyrighted. Understandably, I have no way of knowing or finding out whether the mistakes people send me have been copied directly from other sources, or just made up. Therefore, can people please make sure that they're not just stealing mistakes from other people, but only send in mistakes they have actually seen on film. I will gladly correct any errors or remove any copyrighted material.
Membership was introduced in April 2003 as a way to help keep the site going while also providing benefits to people who wanted it. For the oh-so-low price of just $10 a year, payable through Paypal, you'll get an advert-free site, get access to all the screenshots whenever you want, be able to post in the forum, get your name mentioned after everything you submit/correct, and much more. You can get a year's membership FREE by sending in 30 screenshots - see "Can I send you pictures?" above for more info.
Click the membership link in the navigation bar on the left to read about it in more detail - the sign-up information is also on that page.
First off, be sure you're checking the right address! You need to check the SAME address you used to sign up to Paypal. A member's initial password is automatically set as the unique subscriber number which should be e-mailed to you by Paypal after signing up. If that e-mail doesn't arrive for some reason, or you forget your password, on the login page there's a "lost password" box - simply enter your e-mail address in that box (again, making sure it's the right one!), press the button, and your password will be e-mailed to you. The subscriber number will also be listed as an active subscription within your Paypal account, so remember to look there too!
If you have any problems after trying the lost password AND checking your Paypal account, please contact me, being sure to INCLUDE YOUR SUBSCRIBER NUMBER. There's no way you can't have access to your Paypal account to retrieve it - after all, you just signed up!
First off, be absolutely sure that you're using the same e-mail address as you signed up to Paypal with (for the first login, anyway - once you're in you can change your address). If you're using the wrong address, even the lost password form won't work. Also, make sure you're typing the password correctly, especially when it comes to mixing up 0 and O. Be sure to include the hyphen too! You should be able to just copy and paste it straight into the password box to avoid any mistyping. Last but not least, remember that unless you've logged in already and changed it, your password is the subscriber number sent to you by Paypal (also listed within your Paypal account). You'd be amazed how many new members try and log in with something completely random, conjured out of thin air.
If after checking that lot it's still not working, please contact me, being sure to provide your subscriber number and e-mail address.
Absolutely! Just sign up via the regular method, then immediately go into your Paypal account and cancel the subscription. That will just mean that next year you won't be billed again - the membership will work as normal for the current year.
Not a problem - just click "members' homepage" at the top left of the site, and there's a link at the bottom of the next page where you can change your username, password, and e-mail address.
Absolutely. Your subscription will be listed in your Paypal account and you can cancel it from there (go to your history and show subscriptions, being sure to specify the date (roughly) on which you signed up). Be sure to look up the subscription, rather than payments - they're listed separately. Cancelling your subscription in Paypal simply means you won't be billed again a year after your initial sign-up - your moviemistakes.com login details will still work for the remainder of your year. As such, if needed you can sign up and cancel the subscription immediately if you only want a year's membership - after a year your login details won't work any more, but you can then decide if you want to continue at a later date (see below).
If you cancel within two weeks of your first or any subsequent payment and do not want to keep your membership for the rest of the year, you're entitled to a refund (contact me about that - be sure to cancel your subscription first, as I can't refund payments for active memberships). After two weeks you can still cancel at any time, and your membership will remain valid for the rest of its term. After it expires, credits for mistakes, etc. are no longer displayed, but these are kept on record in case you resubscribe (see below).
Your Paypal subscription is different to your moviemistakes membership. The subscription ensures you pay your membership fee every year, so if that gets cancelled your membership will still work for the rest of the year. Paypal occasionally cancels subscriptions if the relevant credit card has expired or other information changes. If you've had a cancellation notice, either read the bit below about how to reactivate your account, or else visit the members' homepage (link at the top left) and there's more information there. Any problems, please get in touch.
To reactivate an old account, just sign up as if you were a new member, but use the e-mail address associated with your old account. All of your old settings will then be retained and you can log in using your old password (use the "lost password" form if you can't remember it. If you no longer have access to the original e-mail address, either sign up as a new member and start afresh, in which case nothing further needs to be done, or else if you'd like to continue with your original account please contact me with your old email address and your new account details. Please then don't submit anything until the accounts are merged.
This is a semi-persistent bug in the ad system - a few adverts seem to break the code and make themselves the only thing visible on a page. It only seems to affect a small number of people, but enough to be irritating. Unfortunately I can't replicate the problem myself so can't guarantee a solution. However, if you either press refresh while viewing the advert, or go back to the page you've just come from, click refresh, then try the link again, it will hopefully work.
From the 30th May 2004, moviemistakes.com has been a pop-up free zone - there's no longer any code on this site to generate popups of any kind. As such, if you're seeing pop-ups they're being generated from another source - check your PC for adware/spyware.
Some films are called different things in different parts of the world. As such, in some cases both film titles are listed separately, but the links go to the same page, which uses the default film title. This is more used for different English titles, rather than foreign language titles, but there are no definitive rules. If you want to suggest an alternative title for a certain film, please contact me.
The site design has recently (October 2011) been tweaked slightly, both visibly and the underlying code, so if it's not looking quite right clearing the cache and refreshing the page should do the trick. It works properly in all up-to-date versions of browsers, and doesn't do anything clever enough to break older versions (although if you're running an old browser you really should update it!). If you're having real issues let me know what browser and version you're using and I'll look into it.
If your submission hasn't appeared within a week or two, it's either because a) you didn't read the rules, in which case it was automatically removed, or b) I or a member disagreed with it. Feel free to contact me to find out what the possible problem was, but please bear in mind that I can't offer an explanation unless you include the mistake you sent (reprinted EXACTLY, including the # marks) and which film it was for - any e-mails not including that information will be ignored. If you received an e-mail saying your mistake was posted, but now can't find it online, I'm afraid that's because it was corrected/deleted quite quickly - take a look in the corrections section.
J.K. Rowling is from the UK, and she called the book "Philosopher's". For some unknown reason, almost certainly marketing based, for the US release of the book and film this was changed to "Sorcerer's". Everywhere else in the world uses the original title. The Philosopher's Stone is a "proper" mythical object, with stories dating back many years - a Sorcerer's Stone is...nothing.
There are mistakes relating to inaccurate uniforms, but isn't having 100% accurate uniforms in movies against the law?
There is a common misconception that the law requires actors portraying military personnel to wear the uniform improperly (so as to not be "impersonating" military personnel). This is simply not so. 10 U.S.C. 772(f) does authorize the wear of an armed forces uniform by an actor in a theatrical or motion picture production "if that portrayal does not tend to discredit that armed force." SCHACHT v. UNITED STATES was a Supreme Court case in 1970 which found the preceding quote unconstitutional. As such, actors may wear the uniform in a theatrical or motion picture production without fear that it must reflect well on the military. Short version: Any movies which depict improperly worn uniforms can't use this excuse. They just screwed up.
The last 100 contributors from the past 7 days will always be listed on the homepage. If you want to keep your name on there, keep submitting more mistakes! There's also a list of all contributors EVER here. It's a very long list, so be warned if you're on a slow connection. Members get their names listed after all of their submissions, plus after entries they've corrected too. See who's submitted what by clicking the "top members" link on the left. If you've recently become a member, you can get credited for past submissions - just get in touch, letting me know what you submitted (and ideally the name you submitted it under too).
The best way is to use the RSS feeds - these are XML formatted files, frequently updated, which contain the most popular information on my site (most mistakes, best mistakes, etc.). They're primarily designed to be incorporated into a website using an XML parser (I use Magpie), but they can also be put into a newsreader such as Feedreader. I'm not able to provide technical support or detailed instructions for use - search online for RSS tutorials and you'll find plenty of help. If you do incorporate any of the feeds into your site, be sure to credit moviemistakes.com as the source.
If you run a small personal/fan website, feel free to use a few examples, provided that you clearly credit moviemistakes.com as the source. If you would like to print/use some mistakes for a commercial publication/website/programme, either as a one-off or a regular feature, please get in touch. Anyone is more than welcome to link to any page from my site - the homepage for preference, but any individual page is fine by me.